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Customer Service Center

Send A File

DIGITAL FILE GUIDELINES
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Premiere Printing accepts files in both MAC and PC platforms.

We are currently using MAC OS 10.3.9 and we can work with files in the following programs:
• Quark 6.5 • InDesign CS • PageMaker 7.0 • Illustrator CS
• Photoshop 7 • Freehand 10 • Acrobat 7.0

On the PC we have Microsoft Windows XP 2002 edition and use the following programs:
• Quark 6.5 • InDesign CS • Illustrator CS
• Photoshop CS • Pagemaker 7.0 • MS Publisher 2003 • Acrobat 7.0

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Please ensure the files you are sending can be output correctly:

• All e-mail attachments and FTP files should be stuffed or zipped before you send them. This will prevent the files from being corrupted. We accept email files up to 5 MB.
Anything over 5 MB should be uploaded to the via our website. Please do not include any unnecessary files. Send only what we need to use for output.

• Please provide a HARD COPY for every job.
You may FAX it to: 301-294-4801.

• Include all LINKED IMAGES and all screen and printer FONTS. Embedded pictures make the document file larger than necessary, and make it difficult to make changes that may be necessary. Font substitutions are highly unpredictable. Please use the “Collect for Output” utility in Quark, “Package” in InDesign, “Save for Service Provider” option in PageMaker, and “Pack & Go > Save for Commercial Printer” in Publisher.

• Images should be CMYK or Grayscale. RGB images are not acceptable.

• Format your file so that the dimensions match the finished size. You must include a minimum of 1/8” for any item with BLEED.

• Be sure that your document’s ink colors are consistent throughout and that they correspond with intended output. Remove any unused spot colors from swatch pallets to minimize risk of incorrect output.

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If you are sending a PDF for output:

• When you save the file as a PDF, be sure to set the job option at PRESS SETTING, not screen resolution.

• Always EMBED FONTS. Always.

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Regarding files created in Microsoft Word or PowerPoint:

• The colors viewed on the screen are RGB and cannot accurately be converted to CMYK.

• Images in these programs have a default resolution of 72 dpi and cannot be changed. Output is not as sharp as it would be in other design programs.

• These programs do not allow for bleed. If bleed is essential, we recommend using a different design program.

Your Name *REQUIRED*
Company
Address
City, State, Zip
Country
Phone Number
Fax Number
E-mail Address *REQUIRED*
Additional Details
Please provide information about the file you are sending. Include what application you used to create the file.
File Type
Application Type
If other, please specify

Click on the "Browse" button below to select a file on your computer. After you've selected the file, click the "Send File" to transfer your file to us. Please use WinZip or DropStuff to compress the file before you send it. If you do not have compression software installed, visit the Software Downloads area in Resources & Support for additional information.

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